If your cancellation request is successful, your refund will be issued to your original payment method. Please allow 3-5 business days for the funds to appear in your account. Cancellation Policy:. If you need to cancel an order, contact us as soon a
We are required by law to collect sales tax on orders shipping to certain states and locations. Sales tax is calculated based on the shipping address, and follows the tax laws applicable in that location. What to Expect at Checkout. Important Notes.
At DRI DUCK, protecting your personal and payment information is one of our highest priorities. We never store any bank or credit card details on our servers. Instead, all payment information is securely transmitted using SSL (Secure Socket Layer) en
Shop Pay is a fast, secure way to check out. It lets you save your email, shipping address, and payment information for faster checkout in the future. How to Use Shop Pay at Checkout:. *If you choose to purchase through the Shop App as your payment m
You can use a DRI DUCK gift card to pay for all or part of your next order — whether you received it as a gift, refund, or store credit from a return. Using Your Gift Card at Checkout. If Your Order Costs More Than Your Gift Card. No problem! If your
We offer two secure and flexible options for splitting your order into four interest-free payments: Shop Pay Installments and PayPal Pay Later. Here’s how they compare so you can choose what works best for you:. Shop Pay Installments. PayPal Pay Late
We want your shopping experience to be easy, secure, and flexible. That’s why we offer a variety of payment options, so you can check out in the way that works best for you. Accepted Payment Methods:. PayPalSelect PayPal at checkout and you’ll be dir
You will be charged once your payment method has been authorized and your order has been successfully placed. At that time, you’ll also receive an email confirmation with your order details. If your payment is not authorized, no funds will be withdra
If you have a promotional code, here’s how to apply it during checkout:. Please note:. *See further Promotions & Discount Terms. If you're having trouble applying a code, double-check the terms or feel free to reach out to our customer support team.
We're sorry you're having trouble with your promo code!. Please keep the following in mind when applying a discount:. *See further Promotions & Discount Terms. If you've reviewed all of the above and still receive an error, please take a screenshot o
Paying with PayPal is quick, easy, and secure. If you don’t already have a PayPal account, you can create one for free at paypal.com. Setup only takes a few minutes. Once your account is ready, follow these steps at checkout:. If you experience any i
If you see a duplicate charge on your bank statement, it's most likely due to an authorization hold, a common practice used by banks to temporarily reserve funds during a transaction. What is an Authorization Hold?. An authorization hold (also known
Buying a gift card is easy - you decide who you want to send it to, how much you want to spend and when you want the lucky person to get it!. Whenever in doubt about what to choose, go ahead and get a DRI DUCK gift card in a few quick steps:. More qu
Yes, DRI DUCK e-gift cards do expire, but you have 5 years from the date of purchase to use the balance. Can I Use Part of My Gift Card?. Absolutely. If your order total is less than your gift card balance, the remaining credit will stay on the card
We’re sorry to hear you’re having trouble checking out. Here are a few things you can try based on the issue you’re seeing:. “Your payment details couldn’t be verified”- Double-check that all information is correct, including:. If your card was decli