Where is my order and how can I track it?Updated 8 days ago
You will receive estimated delivery times during checkout when selecting your preferred shipping method. These estimates are provided by the carrier. You can also access your order details through the "View Your Order" link in your confirmation email.
Tracking:
- Ground Advantage and Priority Mail can be tracked through USPS
- Ground, Second Day Air and Next Day Air can be track through UPS
Tracking status updates usually occur within 48 hours, but if they haven’t, don’t worry — your order is on its way and tracking will update shortly. It’s common for an order to remain in pre-shipment for several days and does not mean it’s lost.
If your tracking hasn't updated for over 10 business days, and you are concerned there may be a delay or error we'd recommend contacting the shipping carrier with your tracking number to start a claim and reach out to us with your order number to let us know.
More questions? Reach out 🙂