I returned my order, how long does the refund take?Updated 3 days ago
Thanks for sending your item back. Here's what to expect next:
As soon as your return is dropped off at a UPS location and scanned, the refund process begins. In most cases, this happens within 24 hours of drop-off.
If you selected a refund back to your original form of payment:
- Refunds typically appear on your statement within 3-5 business days, depending on your bank or credit card provider.
- An $8.50 return shipping fee will be deducted from your refund.
If you selected store credit:
- A DRI DUCK e-gift card will be issued as soon as your return is scanned and in transit.
- Your e-gift card will be emailed to the address used on your original order.
- No return shipping fee will be deducted when you choose store credit.
Need help finding a drop-off point? Use the UPS Store Locator.
Quick Reminder:
- Items must be retuned within 60 days of purchase.
- Products must be unworn and unwashed to be eligible for return.
- To qualify for a return and refund, products must be purchased from www.driduck.com
- All refunds are processed as soon your package as been scanned via UPS and marked 'in-transit'.
More questions? Reach out 🙂