I RECEIVED AN INCORRECT ITEM, WHAT SHOULD I DO?Updated a year ago
Sorry, we slipped! In the event that you receive an incorrect product or incorrect size - please contact us through our contact form providing the following information:
- Order Number
- Product name and size received.
- Confirm your shipping address where we can send the correct items.
What we can do for you:
- In the case the product is in stock, we will send a replacement
- Provide you a free return label to send back wrong item(s).
We work hard and carefully inspect all our shipments to avoid this kind of issue and we truly appreciate your patience and collaboration to have it resolved for you as soon as possible.