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I didn't receive my order confirmation, what should I do?Updated 8 days ago

After placing your order on driduck.com, you should receive a confirmation email within a few minutes. This email includes your order number and a summary of the items you purchased. The subject line will look something like: “Your Order ###### is Confirmed!”

Don't see the confirmation email?

Here are a few things you can try:

  • Check your spam, junk, or promotions folder — sometimes emails get filtered by mistake.
  • Search for "DRI DUCK" in your email inbox to help locate it.

Still nothing after 24 hours?

If you haven’t received a confirmation email after a full day, it’s possible there was a typo in your email address at checkout. Please contact our team.

We'll locate your order and make sure the confirmation is sent to the correct email.

More questions? Reach out 🙂

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