How should I prepare my package for return?Updated 6 days ago
We want to ensure your return is processed smoothly and without delays. Please follow these guidelines when preparing your package.
Return Eligibility
To be accepted for return, items must meet the following conditions:
- Items must be unworn, unwashed, and in their original condition
- All tags must be attached
- Items must not be altered, decorated, or customized in any way
Items that do not meet these requirements may be rejected and returned to you. DRI DUCK reserves the right to deny future returns if these guidelines are not followed.
Packaging Instructions
- Use the original packaging (poly bag or box) if it is still intact
- If original packaging is unavailable, please use a suitable alternative that protects the product during transit
- Include the original packing slip if available
Start Your Return
Visit our Returns Portal to begin your return process.
If you need help finding a drop-off location, use the UPS Store Locator.
More questions? Reach out 🙂